In order to better serve our customers, we have compiled a list of common questions we receive and applicable answers with links to more information.
Please don’t hesitate to contact us at email@example.com or 435.628.1775 if you don’t find your answers here.
Can your machines form _______ type of catheter?
You fill in the blank – our answer is most likely “yes.” Our RF technology can form most any thermo plastic materials. See our application page for a gallery of common types of catheters and medical devices we form, tip, bond and flare. Additionally, we partner with Cath-Punch for hole drilling machines.
How can we make adjustments for a new application?
Our machines are capable of forming multiple applications on one machine. An existing setup can be tweaked or users can benefit from our quick-change tooling. Send us a drawing of your new part to discuss.
- Watch this short video on air cooling and clamping.
- Read about heating coil design here.
- Watch & learn about coil positioning here.
Browse our newsletter archives for more videos and helpful articles.
How do I clean my die?
We have a tutorial on properly cleaning our high performance dies. Die cleaning instructions.
Can we send a team member to Cath-Tip?
Yes! Customers may visit us for a tour and/or training. Read more on our Visit page.
How will you support us after the sale?
Your production success is what we’re all about. Our teams are here to serve – from process development to new tooling to equipment technicians. Please read about our specific services here.
Can you just make the parts for us?
Yes. We partner with a medical contract manufacturer specializing in catheter production in a certified ISO 14644-1 Class 7 clean room facility. Whether you just need a small run to prove marketability, or full & ongoing production with superior quality, we can help. Contact us or Production Medical directly at firstname.lastname@example.org / 435-429-9125.
What is the lead time for ordering machines?
Our equipment and machines are custom built with tooling to fit your application. This typically takes 6-8 weeks … at which time you will receive a plug-and-play machine, ready for production!
How long have you been around?
We have been innovating catheter tipping equipment and technology for our medical manufacturer customers since 1995! As the premier catheter forming manufacturer, we not only provide machines, dies and tooling, but also process development assistance. Our customers’ business goals are our priority and are well-served with our pioneering spirit and customer-centric focus.